Data Protection Monitor
Global Privacy & Data Protection Intelligence

Canada (CA) · Module Detail

Canada: Enforcement & Redress

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Enforcement & Redress

The most material enforcement and redress development in Canada this cycle is PIPEDA Findings #2026-002, the joint investigation by the Office of the Privacy Commissioner of Canada, Quebec's CAI, and the British Columbia and Alberta privacy commissioners into OpenAI OpCo, LLC's ChatGPT service. The investigation found that appropriate purposes existed for ChatGPT's development under PIPEDA's section 5(3) test, but that OpenAI had failed to obtain valid consent for certain collection, use and disclosure of personal information. This is a Tier-1 primary-source finding, directly published by the OPC.

Periodic update · new data 2026-10-18

Enforcement & Redress

Bill C-36 proposes to establish a new Digital Safety and Data Protection Commission of Canada with binding enforcement powers against non-compliant organisations, a material departure from the Office of the Privacy Commissioner's current, more recommendation-oriented enforcement model under PIPEDA. The bill's proposed penalty ceiling, however, is reported inconsistently between contemporaneous secondary sources reviewed this cycle: one account states the figure at up to CAD 10 million or three percent of global revenue, while another states it at up to CAD 25 million or five percent of global revenue, a substantial increase in either case from PIPEDA's current maximum penalty of CAD 100,000. Neither figure has been reconciled against the bill's own text this cycle, and it is not established from the material reviewed whether the two figures describe different penalty tiers within the bill (for example, a tier for individual violations versus a tier for systemic or repeated violations) or whether one source is simply in error.

Independent of Bill C-36's still-proposed penalty structure, Quebec's Law 25 enforcement regime remains in force and continues to apply its own penalty framework: administrative monetary penalties of up to CAD 10 million or two percent of worldwide turnover, and penal fines of up to CAD 25 million or four percent of worldwide turnover, alongside a statutory-minimum private right of action set at CAD 1,000. Quebec's regime therefore already operates at a penalty scale broadly comparable to the higher of the two figures reported for Bill C-36, meaning that, depending on which Bill C-36 figure proves accurate, the federal regime may either introduce penalties below, or roughly in line with, Quebec's existing provincial ceiling.

The joint OpenAI finding issued May 6, 2026 by the Office of the Privacy Commissioner together with Quebec, British Columbia and Alberta counterparts stands as the most significant enforcement outcome of the cycle under the current, pre-C-36 framework, demonstrating that multi-regulator joint investigations remain an active enforcement mechanism available to Canadian privacy authorities notwithstanding the absence, so far, of the binding-powers Commission that Bill C-36 would create.

Outlook

Resolution of the discrepancy between the two reported Bill C-36 penalty figures against the bill's own text would materially sharpen the picture of how the new Commission's enforcement powers would compare to Quebec's existing Law 25 penalty regime; this remains unresolved as at this cycle.

1 earlier distinct update(s)
Periodic update · new data 2026-10-11

Enforcement & Redress

The Office of the Privacy Commissioner told Parliament directly, in a submission dated 14 May 2026, that under the Personal Information Protection and Electronic Documents Act as currently in force, it has no power to issue binding orders or impose administrative monetary penalties on private-sector organizations, and that it has asked Parliament for such powers — precisely the gap Bill C-36's proposed new Commission is designed to close. This structural limitation has not stopped the Office from pursuing active enforcement work within its existing powers: its 2025-26 annual report disclosed a joint investigation into TikTok, conducted together with provincial counterparts, that led to privacy-practice improvements; a new breach investigation was opened on 21 September 2026; and a notice of application was filed in Federal Court on 28 August 2026 in connection with a Google de-listing investigation. The combination illustrates an enforcement body that remains active across multiple matters while operating without the binding-order and penalty powers it has formally requested.

Outlook

The Federal Court proceeding on the Google de-listing matter and the newly opened breach investigation are the two enforcement threads most likely to produce dated developments before Bill C-36 could plausibly expand the Office's underlying powers.